AI & ML
What is your policy on AI training using customer data?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
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Security questionnaire questions
Updated July 6, 2026
Expert answer
State whether customer data is ever used to train models; the safe default reviewers expect is that it is not. If you do train on customer data, describe the opt-in mechanism, anonymization, and contractual terms that govern it.
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