AI & ML
Do AI vendors have access to customer data?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
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Security questionnaire questions
Updated July 6, 2026
Expert answer
Clarify that AI vendors receive only the data required to serve a request and are contractually barred from using it for training or any other purpose. Confirm zero-retention or short-retention terms and that AI vendors are assessed through your third-party risk process.
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How do you handle AI-generated content in your product?What measures prevent AI from leaking data between customers?Do you log AI interactions for audit purposes?How do you ensure AI outputs are accurate?What is your policy on AI training using customer data?Do you disclose when content is AI-generated?
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