AI & ML
Can customers opt out of AI features processing their data?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
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Security questionnaire questions
Updated July 6, 2026
Expert answer
Offer a clear mechanism for customers to disable AI features or exclude their data from AI processing, and document the default state. Explain how the opt-out is enforced technically and how it is reflected in your data-processing agreement.
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